Help center
How do I…?
Short answers for everyday tasks. Everything here works in the demo.
Getting started
- Open your first shift
- POS → enter the opening float → Open shift. Every cash sale then counts toward the expected drawer total.
- Make a sale
- Tap items or scan a barcode, press Charge (F4), choose a tender. “Exact” completes a cash sale in one tap.
- Print a receipt
- After a sale, choose 58 mm, 80 mm or A4 and press Print. Your browser’s print dialog does the rest.
POS
- Hold and resume a cart
- Press Hold (F6). Resume from “Held” in the cart header or from POS → Orders.
- Refund an item
- POS → History → Refund, choose quantities and whether to restock. Some roles need a manager PIN (demo PIN 1234).
- Keyboard shortcuts
- F2 search, F4 pay, F6 hold, F8 customer, F9 exact cash, +/− quantity, Delete removes the selected line.
Offline
- Selling without internet
- Keep selling cash. Pending sales show in Sync & Offline and send automatically when you reconnect.
- Resolving a sync conflict
- Open Sync & Offline. Choose to apply the remote stock count plus the sale, or keep this register’s figure.
Inventory
- Receive a purchase order
- Purchasing → open the PO → Receive goods. Stock increases at the PO’s branch and a movement is logged.
- Transfer stock between branches
- Transfers → Request → Approve → Mark dispatched → Receive at destination.
Restaurant
- Split a bill
- Tables → open the table → Split bill → equal parts or by item. The table closes when fully paid.
Account
- Change your plan
- Subscription → choose a plan → simulated checkout. Downgrades keep your data.